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02Capability

Intelligent Automation

Work that runs itself, and tells you when it cannot.

WORKFLOWRPAINTEGRATIONAI

01What we offer

Inside Intelligent Automation.

  • 01

    Intelligent Workflows

    Processes that route themselves on the content of the work, escalating to a person at the points where judgement is actually required.

  • 02

    Process Automation

    Mapping a manual process end to end, then rebuilding it as software with the exceptions handled rather than ignored.

  • 03

    Robotic Process Automation

    Automating interaction with systems that have no usable interface, where replacing the system is not on the table.

  • 04

    Systems Integration

    Making separate platforms behave as one — the contracts, queues and reconciliation that keep data consistent between them.

02Engineering FAQ

Questions about Intelligent Automation.

When is RPA the right choice instead of an API integration?

Only when the system you need to drive has no usable interface and replacing it is not on the table. Where an API or a message queue exists, a direct integration is more reliable, so RPA is the fallback rather than the default.

How do automated workflows handle the cases they cannot decide?

They escalate. Workflows route themselves on the content of the work and hand off to a person at the points where judgement is actually required, so the exceptions are visible and owned rather than silently dropped.

How do you keep data consistent between integrated systems?

With explicit contracts, queues and reconciliation between platforms. In Mindora, for example, the journal service publishes to a RabbitMQ exchange that the search service consumes, so one system's slowness never blocks the other.

03Next

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